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Frequently Asked Questions
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1. How long will my order take to reach me?
2. I see a product online that I'm thinking of purchasing, but I need a little more information on it. Can you help?
3. I would like to try out a particular instrument you have online. Is there anyway I can do this?
4. What Payment Methods are Available?
5. How do you ship orders?
6. What is the cost of postage and packaging?
7. Are my payment details kept secure?
8. I have just ordered something from your wesbite, but when I search for this product now, it's not there. Why is this?
9. Is there any way to check the status of my order?
10. What is your Cancellation & Returns policy?
11. I have a query that is not answered here, what should I do?
12. The goods that I have received are faulty, what can I do about this?