Privacy and Cookie Policy

PRIVACY POLICY

At Everest Music, we’re committed to safeguarding the privacy of our customers. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used.

Use of personal information

We collect information through enquiry, registration, newsletter subscription, order forms and social media competitions. We process personal information for the purposes of: providing the best possible service

  • processing any orders you may have made
  • running competitions
  • to contact you about leaving a review on a product once your order has been completed
  • to inform you about new products, special offers or other information which we think you may find interesting

We will not share your information except where we’re obliged to do so (i.e. a legal request), or when we need to work with a third party or core service provider, for example a delivery service or finance provider. The providers we work with are carefully selected, and we only pass on the information required for them to perform that service on our behalf.

We’ll never sell your information, and we won’t share it with advertisers or ad networks.

We also collect information automatically about your visit to our website. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you.

 

Cookies

Like many online retailers and other websites, we use to facilitate your navigation through the website By visiting our site with your browser settings adjusted to accept cookies tells us that you want to use our products and services and that you consent to the use of cookies and other technologies to provide them to you as described below.

 

WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer, mobile device or tablet by certain web pages that you visit. We use cookies to allow you to use various features of the website, such as adding items to your basket, displaying personal recommendations and checking out. If you wish to purchase items form our website you will need to have cookies enabled.

Cookies do not harm your computer nor do any of our cookies store any credit/debit card information or password details. We don't store personally identifiable information such as address details in the cookies we create, but we do use encrypted information gathered from them to help us to identify and resolve errors.

For more information please see Google's video about cookies.

 

HOW WE USE COOKIES

We use cookies to enhance your browsing experience and to enable functionality such as:

  • 'Remembering’ who you are when you visit our site, for example preferences that you may have set. Again this is not personally identifiable
  • Enabling you to log-in, add items to your basket and check out
  • Displaying items relevant to you, based on your browsing history
  • Enhancing the customer journey through the use of Google Analytics. See Google’s privacy policy here